ORDERING
Please contact michael@ogdenhousestudio.com for information and timing.
LEAD TIMES
Our lead times range from 4-12 weeks depending on the piece and our production schedule.
All pieces are made to order.
SHIPPING/DELIVERIES
We are able to offer white glove/blanket wrapped service throughout the country. Some pieces are able to be safely sent via UPS or FED EX and will be carefully packaged to ensure they arrive safely.
A shipping quote will be provide for your location.
MATERIALS
We use only responsibly sourced domestic materials. Each piece of wood is unique and can have different tones and character from the photography. We celebrate the unique character of natural materials and will often include knots, small cracks, etc that showcase the fact that it is solid and natural.
RETURNS/EXCHANGES
Because our pieces are made to order, we are not able to accept returns or exchanges. If your piece was damaged in shipping, please contact us immediately.
CARE
Our pieces receive a hand rubbed oil and wax finish. Like all wood finishes, it is best to avoid allowing any liquids to sit on the surface for a prolonged period of time. Avoid placing any hot items directly on the surface.
To clean your pieces, just wipe with a damp soft cloth and immediately dry the surface. Avoid any chemical cleaners or polishes as they can damage the finish.